Frei Hospitality Group is teaming up with Branch to deliver fast, digital payments.
You also have the option to order a personalized Branch debit card. While it may take 8-12 business days for your personalized card to arrive, you’ll have immediate access to your funds through your instant card and via the virtual card which can be added to Apple Pay or Google Pay.
What is Branch?
Branch is a dynamic financial technology company that works in partnership with Evolve Bank & Trust, Member FDIC, to provide secure and innovative banking services, including a digital bank account and debit card. Frei Hospitality Group has partnered with Branch to give you easier, digital access to your pay.
You can spend funds from Branch with your virtual card that can connect to Apple Pay / Google Pay or be used for online purchases; or through the free physical Mastercard debit card. You can also send funds using your account and routing number or transfer your payouts from your Branch account to another bank account for free via ACH or to a debit card for a small fee where eligible.
How do I sign up for Branch?
Click here to download the Branch App and open your free account.
Looking for the company password? It’s "FHG".
How do I order my personalized Branch debit Mastercard?
You can order your personalized debit card by tapping Order Card once you completed your registration. The card should arrive at your home address within 8-12 business days. While you wait for the physical card to arrive you can use your card digitally with Apple Pay or Google Pay.
How do I add my debit card to Apple Pay or Google Pay?
Adding your Branch debit card to Apple or Google Pay will allow you to make contactless purchases using your phone. To enable this feature, tap the 3 dots on the top right corner of the card displayed to open the Card Controls menu, then tap Add to Apple Wallet or Add to Google Pay. Follow the instructions from there and verify using the phone number on your account.
How do I transfer funds from my Branch account to an external account?
Click the Move Funds option in the Branch App to transfer funds from Branch to an external account where eligible. You can transfer funds instantly for a small fee ($2.99 for amounts under $25, $3.99 for amounts $25.01-$75, $4.99 for amounts over $75) by selecting the Debit card option, or you can transfer funds for free using the Another bank option. Free transfers process via ACH and take 3-5 business days.
Can I add other deposits to my Branch account?
You can set up direct deposits from other companies using your account and routing number which are displayed in the app after signing up where eligible.
Which ATMs can I use for free?
Branch provides access to 8 free ATM transactions per month at 55,000+ ATMs in the Allpoint Network. A $2 fee will apply per ATM transaction after 8 transactions until the next month.
Allpoint ATMs are conveniently found in popular retailers — places you already know, love and shop every day. You can find your closest Allpoint ATM through the Move Funds menu in the app, or by clicking here.
How do I pay a bill using my Branch account?
You can pay your bills online by providing your Branch debit card number to your biller. If your biller does not support getting paid via debit card, then you may provide your Branch account and routing number to them where eligible.
How do Rewards work?
Earn cash back on everyday spending with your Branch card at participating merchants ranging from local restaurants to online retailers. You’ll automatically collect cash back rewards after every purchase—watch your savings pile up month-long and collect the bounty at the end of each month. Go to the Rewards tab in the Branch App to find participating merchants and retailers.
What happens if I lose my Branch debit card?
If you believe your card is lost or stolen, we urge you to first lock the card. Open your Branch App, tap the 3 dots on the upper right corner of the white debit card and tap Lock Card. From there, you can select to order a replacement card. A new personalized card will be shipped to your home address within 7-10 business days.
Have other questions?
Check out our Branch Help Center for further FAQs or contact our support team in-app through the Account Tab of your Branch App.