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How do I complete my Branch registration?
Click here to download the Branch app and create your business account.
How do I order my Branch business debit card?
The Branch Business Card is a free Mastercard debit card that you can use to spend funds from your Branch Wallet. You can order your personalized Branch Business Card by tapping Get Started once you agree to terms and complete your registration. The card should arrive at your home address within 7-10 business days. While you wait for the physical card to arrive, you can use your virtual card with Apple Pay or Google Pay.
How do I connect my payments to the Branch Wallet?
All you’ll need to do is sign up for Branch and activate your card. Payments are then automatically routed to your Branch Wallet, where you can spend from your digital wallet or with your physical Branch Business Card.
How do I add my Branch Business Card to Apple or Google Pay?
Adding your Branch Business Card to Apple or Google Pay will allow you to make contactless purchases using your phone. To enable this feature, tap the 3 dots on the top right corner of the card displayed to open the Card Controls menu, then tap Add to Apple Wallet or Add to Google Pay. Follow the instructions from there and verify your card using the phone number on your account.
How much can I spend on my Branch Business Card?
The Branch Business Card is a business debit card from Mastercard. As an independent contractor, you can hold up to $250,000 in your account. As long as you have the funds available in your account, you can spend $5,000 per day and up to $5,000 per transaction using your Branch Business Card. In addition, you can spend up to $30,000 per month. These limits apply to typical purchases, and do not include transfers out of your account or ATM withdrawals.
How do I transfer funds from my Branch Wallet to an external account?
Click the Move Funds option in the Branch Wallet to transfer funds from Branch to an external account. You can transfer funds instantly for a small fee by selecting the Debit card option, or you can transfer funds for free using the Another bank option. Free transfers process via ACH and take 3-5 business days.
Can I add other deposits to my Branch Wallet?
Yes. Your Branch Wallet is a business account, so you can set up direct deposits from other companies using your account and routing number, which are displayed in the app after sign up.
Which ATMs can I use for free?
With Branch, you have access to up to 8 free ATM transactions per month at over 55,000 ATMs through the Allpoint Network, located at retailers such as CVS, Racetrac, and Walgreens. A $2 fee will apply per ATM transaction after 8 transactions until the next month.
To find a fee-free ATM near you, click here or view the ATM locator within the Branch App:
How do I pay a bill using my Branch Wallet?
You can pay your bills online by providing your Branch debit card number to your biller. If your biller does not support getting paid via debit card, then you may provide your Branch Wallet account and routing number to them. Note: you should have the capability to pay manually via the biller website or set up auto pay, although these options may vary.
What happens if I lose my Branch Business Card?
If you believe your card is lost or stolen, we urge you to first lock the card. Open your Branch Wallet, tap the 3 dots on the upper right corner of the black debit card and tap Lock Card. From there, you can select to order a replacement card. A new personalized card will be shipped to your home address within 7-10 business days.
Have other questions?
Check out the Branch Help Center for further FAQs or contact the Branch support team in-app through the Account Tab of your Branch Wallet.
