A Better Way to Get Paid.
ScionHealth is excited to create a better payments experience with the help of Branch. We will now offer the Branch App, a digital bank account and Mastercard debit card*. The digital wallet gives you easy ways to send, spend, and save your money.
And best of all?
With Branch, you will get easier, digital access to your pay. There are no minimum balance requirements, no credit checks, and no overdraft fees.
If you want to learn more about Branch, check out our FAQs below.
Your money—fast.
With the Branch App, you’ll get access to fast and flexible digital payouts.
After all, it’s your money—you’ve earned it.
Save, spend, or send money directly from your phone
Enable Apple Pay® or Google Wallet™ instantly
Order a free, personalized physical Mastercard business debit card
Earn cashback rewards when spending at participating merchants
Pay bills with your Branch Business Card or with your routing and account number
Use free financial wellness tools, including personalized spending insights and a Savings Goal feature
Discover Greenhouse, a curated marketplace featuring custom financial services tailored to your unique needs
Access 55,000+ Allpoint ATMs for up to 8 free transactions per month**
Send money for free to an external account using a standard ACH transfer or send instantly to another debit card for a small fee
Your money—fast.
With Branch, you'll get fast and easy, digital access to your pay.
After all, it’s your money—you’ve earned it.
Save, spend, and manage your money directly from your phone
Enable Apple Pay® or Google Wallet™ instantly
Order a free, personalized physical Mastercard debit card
Earn cashback rewards when spending at participating merchants
Set your money aside with Branch’s High Yield Savings and receive a competitive rate, paid out monthly
Pay bills with your Branch Card or with your routing and account number where eligible
Use free financial wellness tools, including personalized spending insights and a Savings Goal feature
Discover Greenhouse, a curated marketplace featuring custom financial services tailored to your unique needs
Access 55,000+ Allpoint ATMs for up to 8 free transactions per month**
Send money for free to an external account using a standard ACH transfer or send instantly to another debit card for a small fee where eligible
How to get started
Not making any changes to your pay? No action needed.
While it may take 8-12 business days for your physical Branch debit card to arrive, you’ll have immediate access to a virtual card via Apple Pay® & Google Wallet™.
1
.
Download the Branch App.
Click here to download the Branch App.
2
.
Open your Branch account
Agree to the terms and open your Branch account.
3
.
Activate your Branch Card
Order + activate your personalized Branch Card.
What Our Customers Are Saying
From time and money saved to reduced staff turnover, Branch has made an impact for businesses of all sizes.
Common Questions
Looking for more help?
For any additional questions, please visit the Branch support center.
What is Branch?
Available on both iOS and Android, the Branch App offers a digital bank account and debit card* where you can receive your pay. With the Branch App, you’ll not only receive fast, easy access to your pay, but also cashback rewards, fee-free banking, and the ability to save or spend your funds however you'd like.
Direct Deposit*
*Access to the Branch App comes with a digital bank account and debit Mastercard*. Your physical Branch Card can be used at thousands of locations, and is yours to take with you.
*If you set up your direct deposit through Branch, you can get your funds deposited directly to your account. Depending on your employer, Branch Direct Deposit may also allow you to receive your deposits up to 2 days before payday.
Save, send, or spend your money however you choose, whether it’s saving your money in your Branch account, making purchases with your Branch Card, or connecting your Branch account to other banks, apps, and financial accounts where eligible.
How do I sign up for free?
- Click here to get started
- Set up your account and agree to the terms
- Verify your identity
- Order a fee-free Branch debit card
Not making any changes to your pay? No action needed.
What’s the catch? Will I be charged a fee?
Nope, you get access to your pay at no cost.
Direct Deposit*
*There’s no fee to add your direct deposit to Branch, either: funds are deposited into your Branch account for free every pay period.
You can access your funds for free by spending with your Branch Card, using your Branch account and routing number to pay bills, or transferring via ACH to another account where eligible. The Branch App offers fee-free banking including no overdraft or minimum balance fees.
If you’d like to transfer your money to an existing card or bank account, you can do so by choosing a Standard ACH transfer which is free (funds appear in 2-3 business days) or you may be charged a small fee if you choose to instantly transfer your money out from your Branch account to an external debit card where eligible.
How does Direct Deposit with Branch work?
Direct Deposit with Branch allows you to access all your earnings in one place, spending with either your Branch account or debit card. Depending on your employer, Branch Direct Deposit may also allow you to receive your deposits up to 2 days before payday. To set up your Direct Deposit with Branch, follow these simple steps.
Want to split your pay between Branch and another account?
If you’d like only part of your paycheck to go to Branch, you’ll need to complete the form titled ‘Direct Deposit Form SH HRHelp Writable’, from ScionHealth, and enter your Branch account details and the amount or percentage you’d like deposited.
- In addition to completing the form, you’ll need to submit account-verification documentation, either a voided check or a bank verification letter, for your existing bank account(s) and your new Branch account. A verification letter for your new Branch account can be found in the Branch App. Create a Pre-Filled Direct Deposit Form in the Branch App:
- Open the Branch App and go to the Wallet tab.
- Tap Add Funds.
- Select Direct deposit.
- Choose Pre-Filled Form, then tap Get Form To Share.
- Select how much of your paycheck to deposit (entire check, a specific dollar amount, or a percentage).
- Sign the form on your screen with your finger and tap Continue.
- Tap Share Form and choose Send as Email (to send directly to your employer's HR or payroll team) or Share On Your Own to print, save, or send it manually.
- Open the Branch App and go to the Wallet tab.
- Email the completed form, along with a voided check or bank verification letter, to HRHelp@scionhealth.com from a ScionHealth network email address. Forms sent from an external email address will not be processed.
- The direct deposit form can also be found at ScionHealthForMe.com → Your HR Resources → HR Forms or within the Firstup post titled “Commonly Used HR Forms and Resources” that is bookmarked on the Firstup home page.
- If you are not splitting your pay between multiple accounts and depositing 100% of your paycheck into Branch, you do not need to complete the steps above. Your direct deposit authorization was completed during Branch onboarding.
How do Cashback Rewards work?
Earn cashback rewards on everyday spending with your Branch debit card at participating merchants ranging from local restaurants to online retailers. You’ll automatically collect cashback rewards after every purchase. Watch your savings pile up month-long and collect the bounty at the end of each month. Go to the Rewards tab in the Branch App to find participating merchants and retailers.
What is a Savings Goal?
With Savings Goal, Branch users can set aside funds for a specific goal and track their progress toward achieving it, including high-yield savings accounts where you’ll be able to find fresh ways to make the most out of your money. Start taking control of your financial future: put your hard-earned cash toward an emergency fund, a vacation, or whatever else your heart desires. Move money based on your preferred schedule: automate transfers between your primary balance and your Savings Goal with auto-contributions or manually contribute to your goal whenever it works for you.
How do I pay a bill using my Branch account?
You can pay your bills online by providing your Branch debit card number to your biller. If your biller does not support getting paid via debit card, then you may provide your Branch account and routing number to them where eligible.
What is Greenhouse?
Greenhouse is a curated marketplace powered by MoneyLion where you can browse financial products and services tailored to meet your unique financial needs.
Get started with Greenhouse:
- Go to the Greenhouse tab in the Branch App to browse the latest financial products and services
- Click the product you’re interested in, whether it be a savings account, personal loan, or refinancing options
- Review the information provided by Branch
- Continue to an external platform to provide basic information and review your selection.
New financial products and services will populate on an ongoing basis, so be sure to check back in to see what’s new. Note: Evolve Bank & Trust and Lead Bank is not affiliated nor involved with Greenhouse services.
How do I find a free ATM?
With Branch, you have access to up to 8 free ATM transactions per month at over 55,000 ATMs through the Allpoint Network, located at retailers such as CVS, Racetrac, and Target. A $2 fee will apply per ATM transaction after 8 transactions until the next month.
To see a map of fee-free ATMs, view the ATM locator within the Branch App:
- Open your Branch App
- Tap Move Funds
- Tap Find an ATM to see a map of all the free ATMs in your area
Can I lock my Branch Card?
Yes! Follow these steps to temporarily lock your Branch Card:
- Open your Branch App
- Tap the 3 dots on the upper right corner of the black debit card
- Tap Lock Card
Follow the same steps to unlock your card at any time.
What happens if I lose my Branch Card?
You can easily order a new debit card to be shipped to your home address:
- Open your Branch App
- Tap the 3 dots on the upper right corner of the white debit card
- Tap Order Replacement Card
- Verify your mailing address so we send your new Branch Card to the right address and submit your order!
What happens if I forget my passcode?
When logging in to Branch, you will receive a text message with a verification code that is different each time you log in. You will be prompted to enter your passcode (which is one you choose) and if you forget that passcode, hit “Forgot Passcode” on the login screen in the app on your mobile device. Another verification code will be sent via the email address you provided when signing up for Branch and you will enter that code into the app to reset your password.
Why does Branch need my SSN?
Branch requires a Social Security Number (SSN) to legally verify your identity and set up your account. Learn more.
How does Branch keep my account and funds secure?
At Branch, keeping your personal information secure is a top priority. Branch has strong security features in place to protect you against fraud. Some of these features include:
- Device verification and suspicious activity monitoring
- Card lock/unlock feature to immediately freeze spending on physical or virtual cards
- Enabling Face ID in addition to PIN passcodes
- Controlling ATM limits to prevent unauthorized withdrawals
Reminder: Never share your Branch PIN or personal information over the phone. Branch will never call or text you to ask you for this information. To learn more tips about keeping your account safe, click here.
Who do I contact for support?
Our support team is available to help you. Here’s how you can contact Branch Support:
- In-App: Contact us through your Account Tab! (recommended)
- Branch Help Center: Check out our FAQs or reach out to us on support.branchapp.com
*Branch is not a bank. Banking services are provided by Evolve Bank & Trust, Member FDIC or Lead Bank, Member FDIC (“Sponsor Banks”), as listed on the back of a user's Branch Card. FDIC insurance only applies for eligible accounts should the Sponsor Bank holding the user's funds fail. The Branch Mastercard Debit Card is issued by the Sponsor Bank pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.
**A $2 fee will apply per Allpoint ATM transaction after 8 transactions until the next month.
Apple Pay is a registered trademark of Apple Inc. Google Pay is a trademark of Google, LLC.